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Key Points:

• Community oncology is now the front line of cancer care, driven by rising cancer rates, more complex treatments and shifting patient needs.
• The US Oncology Network (The Network) supports community practices by combining national scale infrastructure and expertise with the local insight and leadership of independent practices — helping reduce administrative burden, improve workflows and strengthen long-term sustainability.
• Through collaborations with McKesson’s Oncology & Multispecialty businesses, The Network extends capabilities that would be difficult for any single practice to build alone — like access to advanced therapies and clinical research — while keeping care delivery and decision-making rooted locally.
• Collaboration and patient-centered care models are essential to improving outcomes, with a growing focus on real-time patient feedback, coordinated care, and partnerships that strengthen community oncology practices nationwide.

Community oncology has become the front line of cancer care. Rising cancer incidence, increasing treatment complexity and shifting demographics are placing new demands on practices across the country. Patients are navigating precision medicine, advanced therapies and evolving care models, often while managing treatment alongside work, family and daily life.

At the same time, providers face mounting administrative burden, staffing pressures and financial strain.

Delivering care close to home means balancing clinical excellence with operational resilience, ensuring practices can expand access without sacrificing sustainability.

The US Oncology Network (The Network’s) 2025 Annual Report frames this moment clearly: the future of cancer care depends on strengthening the systems that support local practices, not replacing them.

“When community oncology practices are supported in meaningful, intentional ways, they are positioned to do extraordinary things for patients and the communities they serve,” said Devon Womack, president, The Network.  “And when that support is built through partnership — listening, planning and problem鈥憇olving together — it creates growth that is sustainable, locally relevant and patient鈥慶entered.”

Reducing friction for care teams

One way this model comes to life is through targeted investments in technology and workflow that are designed to reduce friction for care teams without disrupting how practices operate locally.

One of the quiet barriers to patient-centered care is time. As documentation requirements, payer complexity and data management increase, clinicians often spend more hours navigating systems than engaging directly with patients.

Across The Network, ongoing efforts to modernize workflows and minimize administrative burdens are changing how care teams function, allowing them to focus more on patient needs.

The report highlights several technology-forward initiatives that are making a measurable impact:

• Ambient Scribe: AI-powered documentation tool helping clinicians reclaim an average of two or more hours each week.
• The Network’s Intranet Modernization: A unified digital environment ensuring faster access to essential resources to support patients across The Network.
• CoverMyMeds Prior Authorization Partnership: An electronic health record integrated solution eliminating redundant steps, reducing the cost to collect payments for delivered care, and saving valuable staff time.

These innovations are helping care teams reclaim time, streamline coordination and make informed decisions at the point of care.

Expanding access to advanced care and research

Another way this model shows up is in how practices are able to expand access to advanced therapies and research while keeping care close to home.

For many patients, access to innovation has historically required travel to large academic centers. Community oncology is changing that equation.

Through collaboration with McKesson’s complementary Oncology & Multispecialty businesses — Biologics by McKesson for specialty pharmacy services, Sarah Cannon Research Institute (SCRI) for clinical research and Genospace for precision medicine insights — The Network delivers resources that empower practices, enhance patient experiences, and equip providers with the tools to deliver exceptional, personalized care.

“Through targeted capital and infrastructure investments, strategic planning and operational partnership, practices chose to expand services, open new sites and bring next鈥慻eneration therapies closer to home,” Womack says. “These efforts were never one鈥憇ize鈥慺its鈥慳ll. They were shaped by local insight, local leadership and a shared commitment to long-term independence and sustainability.”

Listening to patients earlier in the journey

Patient-centered care depends not only on access, but on responsiveness. Many care decisions happen in compressed timeframes, often before traditional surveys or feedback mechanisms can capture patient concerns.

The report explores how practices are piloting more timely ways to understand patient needs, allowing care teams to respond while care is underway rather than after the fact. This shift reflects a broader move toward care models that prioritize communication, coordination and trust alongside clinical outcomes.

When patients feel heard and supported beyond the exam room, continuity of care improves. For community practices, listening earlier can make the difference between fragmented experiences and sustained engagement.

Collaboration as the foundation

Across growth, innovation, and patient experience, a common theme runs through The Network’s 2025 Annual Report: collaboration is the foundation that holds community oncology together.

Delivering care close to home is not the result of a single program or technology. It is the outcome of aligned strategy, shared learning and long-term investment in the people, communities and systems that support practices nationwide.

“As we move forward, our commitment remains clear. We will keep building alongside practices, investing in the tools, infrastructure and partnerships that strengthen teams and expand what’s possible for patients,” Womack says. “When community practices thrive, patients and families thrive. Together, we are shaping the future of cancer care — one community at a time.”